“There was significant conflict facing our members of the Long Term Care Leadership group affecting us all to varying degrees. We were able to work through the conflict with the help of our manager and Erica. It was a very difficult although constructive experience”
Cheryl Webb, Patient Care Coordinator Eagle Ridge Hospital, BC (Fraser Health Authority)
Quantitative & Qualitative Assessment: This involves gathering data post-intervention (informally or formally) to determine impact on the individual, team and overall workplace performance.
