“There was significant conflict facing our members of the Long Term Care Leadership group affecting us all to varying degrees. We were able to work through the conflict with the help of our manager and Erica. It was a very difficult although constructive experience”
Cheryl Webb, Patient Care Coordinator Eagle Ridge Hospital, BC (Fraser Health Authority)
Erica is Past-President for Vancouver’s International Society of Performance Improvement (ISPI), past VP Conference Chair for ISPI’s local chapter role in hosting the 2005’s International Conference in Vancouver and recently completed her role as V.P. of B.C.’s Organizational Development Network (BCODN), focusing on planning 2005-2006 programs. Because of Erica’s contribution to the Vancouver ISPI chapter, she is an honorary life-member. Erica is also a member of the Human Resource Management Association (HRMA)’s Training Roundtable.